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Waranty Information

Lifetime Warranty

Tupperware® brand products are warranted by Tupperware under normal non-commercial use against chipping, cracking & breaking without impact or peeling for the lifetime of the product. If, due to unavailability, actual product replacement cannot be made, comparable product replacement will be made, or credit toward future purchases of Tupperware® brand products will be given. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Warranty replacement items or parts will be subject to shipping and handling charges and applicable taxes. Please contact our Customer Care at 1300 88 5500 for assistance.

 

WHAT'S COVERED

Chipping
Chipping may occur along the edges of a product.

Breaking
Breaking produces a hole in the product.

Peeling
Peeling can occur mainly in older products.

Cracking
Can be large or tiny, like this crazing (network of fine cracks).

Warping
Products manufactured after September 1979 are dishwasher safe and if warped, are eligible for replacement.

 


NOT COVERED

Stains
Food stains and discoloration do not affect the performance of the product and are not covered under Tupperware warranties.

Scratches
Warranty does not cover scratches that happen under normal product use.

Cuts or Chewing
Cuts by knives or other sharp objects including chewing are not covered by warranty.

Microwave Damage
Foods high in sugar or fat can cause this type of damage when microwaved, but it does not affect the performance of the product so are not covered by warranty.

Melting
If products touch a burner on the stove, a heating element in the dishwasher or other extremely hot objects, the heat can melt the product. Melting is not covered by warranty.

Warping
Before September 1979, products were not manufactured to be dishwasher safe and warping due to dishwashers prior to this period are not covered by warranty.

 

  • Discoloration
  • Chipping, Cracking, Breaking with impact OR Impact damages
  • Print fade
  • Animal or insect bite
  • Stitch items - Straps, Pouches and Bags
  • Silicone Material Items & Bristles.
  • Steel components
  •  



    Q Guarantee

    Products marked with the Q symbol are covered by a Tupperware warranty against any material or manufacturing defects that may occur when using the product according to directions and in normal household use, for 30 days from date of purchase. If, due to unavailability, actual product replacement cannot be made, we will credit the full purchase price amount toward future purchases of Tupperware® brand products. Warranty replacement items or parts will be subject to shipping and handling charges and applicable taxes. Please contact our Customer Care at 1300 88 5500 for assistance.



    Limited Warranty

    • Products with moving/rotating parts, heat retaining products and covers with retention coils or gears are warranted by Tupperware under normal non-commercial use for a period of 2 years.
    • Melamine products are warranted by Tupperware under normal non-commercial use for a period of 10 years.



    Use & Care

    • Storage
      Dry with a soft cloth before putting containers away in cabinets or shelves. To keep containers air-fresh, store them without seals.

    • Hot Beverages / Liquids / Food
      Allow beverage in container to cool before handling or applying the seal. Hot liquids such as oil, cooking grease or hot foods containing fat (e.g. soup or sauces) should be cooled before placing them in the container.

    • Removing Stains
      Baking soda paste is ideal for stain removal or getting rid of any stickiness

    • Cuts & Scratches
      Avoid using sharp utensils, abrasive cleaners or strong undiluted detergents. Use only mild detergents and a soft sponge. To remove oily substances, wash with warm water.

    • Microwave
      Only products which are positioned as microwaveable can be used in microwave oven for reheating.
        • Pop open vent cap before placing in microwave oven. Do not close vent cap immediately after reheating.
        • Reheat for not more than 3 minutes. If longer reheating is required, stop after 3 minutes, remove the seal and stir for even reheating. Then resume reheating for less than 3 minutes.
        • Reheat on Microwave medium heat level.
        • Max temperature is 120ᴼC, Max power 600W.

     



    Note: All Tupperware® products are dishwasher safe unless noted. Actual product colors and appearance may differ slightly based upon photographic limitations. Food items and props pictured with products not included. Products not shown to scale. With any order placed, colors may vary and substitutions may occur.